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Emails cannot be sent via Outlook Express

  • Learned ones, I've just bought a new PC laptop and running a wireless internet connection. I am still continuing my cable connection to my PC with Optus (who also provide me with my email addy) but I have needed to sign up with Chilli.net.au for the laptop as Optus do not have wireless services. Here's the problem: Outlook Express on the laptop downloads my emails from the Optus email website fine. However, when I try to SEND an email on the laptop i get a McAfee Virus message saying the email couldnt be sent "relaying denied. IP name possibly forged 202.155.163.170". That IP address happens to be Chilli.net.au So, I went into McAfee Firewall Utilities and added that IP to a list of trusted IPs. Still no joy. A solution to this would be most appreciated. cheers, bpb


  • If I understand correctly, on your laptop you are using your Chilli.net.au to connect to the internet, and are trying to use the Optus SMTP server to send your email. It may be that Optus is checking your laptop's IP address when you send email from your laptop, and thus notices that your IP address is NOT one that Optus owns (it is in fact one that Chilli.net.au owns). Optus may then be rejecting the email because your laptop is trying to use their SMTP server even though your laptop is not on the Optus network. I suspect this may be the case, especially since they keep people on their network from using SMTP servers that are not on their network (see http://www.onlymelbourne.com.au/melbourne_details.php?id=3918).


  • Thanks guys. Disabling firewall & antivirus does not improve the situation. Jeshua, your comments appear to check out, but I will request the "Outingoing SMTP Mail Server" IP address as Bschonec requested. Maybe this will help ? Is there any software on the net I can install that allows me to emit an alternate IP address (ie, one that Optus would recognise as one of its own) ? thanks,


  • Try to disable Firewall and antivirus. Then send a mail. Otherwise post the list of software/hardware on laptop


  • Chilli.net.au is rejecting your attempts to send email. This is not a problem on your side per se. You'll need to contact your internet service provider to find out what their "Outingoing SMTP Mail Server" IP address.







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